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Terms & conditions
Orders
PLEASE NOTE: All of our products are 100% natural and un-dyed. This means there may be a slight colour variation from batch to batch. We therefore strongly recommend that you order enough yarn to complete your project. We will never mix yarn from more than one batch in a single order.
For your security and peace of mind all orders are completed through PayPal.
We aim to send your goods within one or two days but it may take up to five working days at busy times. We will contact you to let you know if there are any unexpected delays.
We can ship all items worldwide, please contact us for international postage costs.
Order Value |
UK (1st class mail) |
Up to £10.00 |
£1.50 |
£10.01-£20.00 |
£2.50 |
£20.01-£50.00 |
£4.00 |
Over £50.01 |
£5.00 |
Returns
Your satisfaction is important to us. If you are unhappy with your order for any reason, simply return it to us within 14 days for an exchange or a refund for the price of the goods.
Privacy Policy
We will never pass your details on to a third party or send you unsolicited emails.
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